Refund and Cancellation Policy
At Hub Services Inc., we value our customers and strive to provide exceptional service. If you find yourself in a situation where you need to request a refund or cancel a service, we’re here to assist you.
Refund Policy:
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Digital Services: Due to the nature of our digital services, including consulting, marketing, and technology solutions, refunds are generally not provided for services that have been rendered or completed. However, we understand that exceptional circumstances may arise, and refund requests will be considered on a case-by-case basis.
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Subscription Services: If you have subscribed to any of our ongoing services or subscription plans, refunds will be handled in accordance with the terms of your subscription agreement. Please review your subscription agreement or contact us for more information regarding refund eligibility and processes.
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Unused Services: In cases where services or service credits have not been utilized, you may be eligible for a partial refund. The amount refunded will be determined based on the extent of services rendered and any applicable cancellation fees.
Cancellation Policy:
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Cancellation of Services: If you wish to cancel any ongoing services or subscription plans, please notify us as soon as possible. Cancellation requests must be submitted in writing via email to info@hubservicesinc.com or by contacting our customer support team at (832) 231-5685. Cancellation requests received after services have been rendered may be subject to cancellation fees.
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Subscription Plans: If you are subscribed to a recurring service or subscription plan, you may cancel your subscription at any time. However, please note that cancellation of subscription services may result in the forfeiture of any unused service credits or benefits associated with your subscription plan.
How to Request a Refund or Cancel Services:
To initiate a refund request or cancel services, please contact our customer support team via email at info@hubservicesinc.com or by phone at (832) 231-5685. Be sure to provide your name, contact information, and a brief description of the reason for your refund request or cancellation.
Refund Processing:
Once your refund request is received and approved, we will process the refund within [number of days]. Refunds will be issued using the same payment method used for the original purchase. Please note that it may take some time for the refunded amount to reflect in your account, depending on your financial institution’s processing times.
Contact Us:
If you have any questions or concerns about our refund and cancellation policy, please don’t hesitate to contact us. Our dedicated customer support team is here to assist you and ensure your satisfaction with our services.